Signs of the times
MA4 Plumbers - Plumber's works as they should be
RSS Become a Fan

Delivered by FeedBurner


Recent Posts

Signs of the times
Our vision of the business

Categories

Company business view
powered by

My Blog

Signs of the times

The very common attitude, which we came accross in the last few months of our activity, is the lowest and very negative thorward home efficency, or plumbing improvement.
Talking to a director of a different company, we have to agree that majority of client, nowaday are willing to call a plumber mainly for emergency.
We provide FREE ESTIMATE and NO CALL OUT CHARGE.
Out of our free services, where we provide informations, suggestions, and also how to remove causes of regular damages, we both agree that most of the customers, this days are just willing to call a plumber when emergencies arise, and not willing to evaluate the job for what it is, but only for the price offer.
This concept made us think if we should change our though for CUSOMER SATISFACTION, and offer provide cheap labour and poor quality works.
The answer is NO !!!!
We all agree that company reputation is hard to build, but very easy to destroy, and a change of philosofy in the way our business is run it will reinforce the customers negativity against plumbing company.
I came across a customer that decide to use a "do everything builder" that was working in his property, and ask him to Power Flush the heating system.
The job was definitly cheaper than the service provided by MA4 Plumbers, which include the pump hire, the labour, and most probably the chemicals.
When i've ask him which chemichals were used, and if a pre-check of the system was done, he was unable to answer.
I really doubt if the correct Power Flushing procedure were follow and if a certificate was given to the client.
The customer was quiet happy on the fact that he spends less than what MA4 Plumbers was offering.
it's a sign of the time which we are living.
Lack of confidence and unwilling to invest for the future.
At MA4 Plumbers, as we're willing to provide an excellent service at all the time, to achive our long term goals, we decide to stick to our principals.

Tiziano P.


12 Comments to Signs of the times:

Comments RSS
write an assignment for me on 17 November 2018 10:27
Wow! I’m browsing away perusing your web journal from my lap! Simply needed to say I adore perusing your website and anticipate every one of your posts! Carry on the eminent work.Feel free to browse for getting more information about writing work
Reply to comment
 
best writing service review on 26 December 2018 00:55
Efficiency is something that all managers should take note of. Efficiency pertains to the idea of being able to accomplish things with the least amount of waste needed. The production of a business or company is crucial to its success, that is why, all managers should be keen in tackling their company's efficiency. I, for one, believe that being efficient can be attained through great leadership. Being a great leader can help motivate your staff which will then improve the quality of their work.


instagram viewer on 10 December 2018 06:06
I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog!
Reply to comment


d on 21 December 2018 10:56
d
Reply to comment


eden on 24 December 2018 10:47
It's amazing piece of content
Reply to comment


eddy on 26 December 2018 18:22
Nice info see this keep up the good work.
Reply to comment


samith on 27 December 2018 10:30
Love this idea! Thanks for sharing!!
Reply to comment


check on Findmodapk on 11 January 2019 04:03
What a great platform that for such nice information Have a Look keep up the good work thanks!
Reply to comment


eden on 15 January 2019 11:58
It's amazing piece of content
Reply to comment


jenifer on 26 January 2019 08:08
Keep posting such content
Reply to comment


shop products on 13 February 2019 09:45
I truly delighted in perusing your article. I discovered this as an instructive and fascinating post, so I think it is extremely helpful and learned. I might want to thank you for the exertion you have made in composing this article!
Reply to comment


best place for buy on 15 February 2019 05:33
I truly delighted in perusing your article. I discovered this as an instructive and fascinating post, so I think it is extremely helpful and learned. I might want to thank you for the exertion you have made in composing this article!
Reply to comment

Add a Comment

Your Name:
Email Address: (Required)
Website:
Comment:
Make your text bigger, bold, italic and more with HTML tags. We'll show you how.
Post Comment
Website Builder provided by  Vistaprint